Return & Refund Policy
At Smart Cart Shopping, we strive to ensure customer satisfaction. If you are not fully satisfied with your purchase, please review our return and refund policy below.
1. Eligibility for Returns
1.1. Items must be returned within 10 days from the delivery date.
1.2. Products must be unused, in their original packaging, and in the same condition as received.
1.3. Proof of purchase (order confirmation or receipt) is required for all returns.
1.4. Certain items, such as perishable goods, custom-made products, and digital downloads, are non-returnable.
2. Return Process
2.1. To initiate a return, contact our customer support at contact@smartcartshopping.info with your order details.
2.2. Our team will provide instructions on where and how to return the product.
2.3. Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
3. Refund Policy
3.1. Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
3.2. If approved, refunds will be processed within 7 business days via the original payment method.
3.3. Shipping charges are non-refundable unless the return is due to our error.
3.4. If a refund is delayed beyond the expected timeframe, please contact your bank or payment provider for further assistance.
4. Exchanges
4.1. If you received a defective or damaged item, we offer exchanges for the same product.
4.2. Contact us within 10 Days of delivery to request an exchange.
4.3. If the item is out of stock, a full refund or store credit will be offered.
5. Late or Missing Refunds
5.1. If you haven’t received a refund yet, first check your bank account or credit card statement.
5.2. If the refund is not reflected, contact your bank or payment provider as processing times may vary.
5.3. If you have done all of the above and still have not received your refund, reach out to us at contact@smartcartshopping.info
6. Changes to This Policy
6.1. We reserve the right to modify or update this Return & Refund Policy at any time.
6.2. Changes will be posted on this page with an updated date.
For any further questions or concerns, please contact us at :
Email : contact@smartcartshopping.info
Contact No : +1 417 887 8083
Address : 3138 E Sunshine St, Springfield, MO 65804, USA